Effective: 21 October 2026 · Draft for pre-launch review
Information we provide
Refund eligibility depends on the product, payment recipient, processing stage and the applicable eMudhra policy. Payment collected directly by eMudhra is governed by eMudhra’s current policy.
How this applies
Contact us promptly with the order reference. Orders already issued, downloaded, shipped or substantially processed may not be cancellable except where law or the applicable issuer policy requires otherwise.
Your choices and responsibilities
Defective physical tokens should be reported promptly with evidence. Return or replacement conditions depend on the supplier and product warranty. Final production wording should be reviewed against your actual commercial workflow before launch.
Contact
Dsc Signature, SCO 359, Second Floor, Sector 32D, Chandigarh 160030 · [email protected] · +91 98882 07510